As a Company specializing in the repair of Sub Zero & Wolf, we can provide you with the following advantages:
  • Any part of the remaining product warranty will be pointed out to you so you can take full advantage of this vital protection. (Surprisingly, some products may have as much as 12 years or even a lifetime warranty on some parts.)
  • As a Factory Trained, service provider, we have a complete understanding of the product, which provides both you and our technicians with the following:
    • Factory training –attending sometimes 2 to 3 times a year. Many of the manufacturers have invited our technicians for an extended stay at their factory training facility for in-depth, full product-line training. We always accept by sending one or more technicians.
    • Full access to product technical service information.
  • Key, essential service bulletins about your product.
  • A reliable source for resolutions to difficulties and/or reoccurring problems with your product(s).
Additional things to look for when selecting an appliance repair service company:
  • Always look for a company that is fully insured. (We also add additional individual insurance on each technician.)
  • Many companies claim to be factory trained or certified, but you must have a satisfactory answer from them as to why they're not Factory Authorized.
  • Any company working on refrigeration must have their CFC certification. (A fully certified CFC technician supervises all of our refrigeration work.)
  • Ask how long the company has been in business. (Our company is local to the MD-DC-VA area and has been in business for more than a quarter of a century.)
  • Be naturally curious about 800 numbers when looking for local service.  
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